Deposit, Reschedule and Cancellation Policy

Glossary


Deposit date is the date we have receive 20% (as a minimum) of total surgery fee that patient agreed with Chettawut Plastic Surgery Center.


Surgery date is the date patient and Chettawut Plastic Surgery Center agreed to set as an operation date. Dr. Chettawut will not schedule the surgery date beyond 1 year in advance from the current date.


Chettawut Plastic Surgery Center reserves the right to make minor adjustments to the scheduled date or time. Any changes to the schedule will always be communicated in advance; these changes will not affect your procedure(s) or travel itinerary or recovery process.


Current price is the latest published price. Each procedure price is subjected to be reviewed and may be adjusted to reflect the increasing cost of business around September to October of every year.


The revised price will be informed to the group of patients who affected with this change.


Deposit Policy:


20% of total surgery fee is required in order to book (reserve) your surgery date.


The deposit you pay is based on the current procedure price list at the date of booking your surgery date.


The exact amount of the remaining balance to be paid may depend on the date when the surgery fee is paid in full. (Please note that for reservation dates that are far in advance, the exact amount you pay in other currency will vary due to currency exchange rates and our price list is subject to change)


If the deposit date and the surgery date are in the same year then your remaining balance will not be affected with the price change.


If the deposit date and the surgery date are in the different year then your remaining balance may be affected with the price change. You will receive our e-mail according to the price change around 3 months in advance.


Reschedule Policy:


A: Rescheduling the surgery before the informed arrival date in Bangkok due to personal or medical reason(s).


We will accept to reschedule the surgery only once and the new surgery date that will be mutually agreed should be within one year from the old surgery date.


If you reschedule with more than 90 day notice prior to surgery date, there will be no forfeit.


If you reschedule between 90 to 45 day notice prior to surgery date, 10 % of total surgery fee paid will be forfeited.


If you reschedule with less than 45 day notice prior to surgery date, 15 % of total surgery fee paid will be forfeited.


Once the forfeit has been applied on your deposit and the balance of your deposit is less than 20% of the total surgery fee, it is necessary to send the remaining amount to complete the required 20% deposit within 30 days of the reschedule notice to reserve the new surgery date.


A 20% forfeit of total surgery fee will be applied under the following circumstances:


1. The patient does not respond to select the new surgery date and/or fail to reserve the new surgery date by sending the remaining amount to complete the required 20% deposit within 30 days of the reschedule notice.


2. The patient cancels the rescheduled surgery date any time after the new surgery date has been mutually agreed.


3. The patient does not show up for the rescheduled surgery.


B: Rescheduling the surgery due to failure to settle the remaining balance on the consultation day with Dr. Chettawut.


The balance of the surgery fee must be finalized on or before the day of the preoperative consultation with Dr. Chettawut in Bangkok, otherwise the surgery will be rescheduled and the 20% of the total surgery fee will be forfeited.


Then, the new surgery date will be scheduled within 2 months from the original surgery date depending on Dr. Chettawut’s surgical schedule.


C: Rescheduling the surgery after the face to face consultation with Dr. Chettawut in Bangkok due to personal or medical reason(s).


The 50% of the total surgery fee will be forfeited and the new surgery date will be selected within 30 days.


The new surgery date must be within 1 year from the original surgery date depending on Dr. Chettawut’ s surgical schedule.




reschedule

Cancellation Policy:


cancellation-policy-image Cancellation with more than 6 month notice prior to surgery date – 5% of total surgery fee will be forfeited.


Cancellation with 6 to 4 month notice prior to surgery date – 10% of total surgery fee will be forfeited.


Cancellation with 4 to 2 month notice prior to surgery date – 15% of total surgery fee will be forfeited.


Cancellation with less than 2 month notice prior to surgery date – 20% of total surgery fee will be forfeited.


Cancellation after the informed arrival date in Bangkok, Thailand – No refund of the total fee.