STEP 1: E-mail correspondence
E-mail correspondence is the best way to exchange all information and also to record any request or inquires. All detailed information will be provided when we know about your concerns in each surgical procedure.
Non-medical-related questions will be responded to by Dr. Chettawut’s business team led by Som K. (Kitiyamongkol), while your medical-related inquiries will be answered directly by Dr. Chettawut.
Patients will be requested to fill out the “Patient Information Form” to clarify their health condition(s).
You must never conceal any underlying health condition(s) which might impact the surgical procedure(s) or cause postoperative complications.
It is the patient’s responsibility to provide, to the best of their knowledge, true and correct information in the “Patient Information Form”.
Patients who are scheduling sex reassignment surgery (SRS), kindly send the copy of your SRS recommendation letter from a Licensed Psychiatrist as attached jpeg or pdf file for approval by Dr. Chettawut- see details in required documents for scheduling sex reassignment surgery page.
If you need an urgent response, you can reach us at +6683-133-5836 or +66956503892 which is available only during working hours (Mondays to Fridays from 10.00-16.00 Bangkok local time).
If you would like to receive a professional evaluation and comment for your facial cosmetic or facial feminization surgery (FFS), Dr. Chettawut requires your close-up face pictures (hair tied back, no make-up, and no eyeglasses) in 4 views (front, semi 45 degrees, side, and base view).
Please send your picture files in jpeg format with a reasonable resolution via e-mail, recommended file size (350-700 KB per file).
If you would like to receive professional evaluation and comment for breast or body contouring surgery, Dr. Chettawut requires your breast or body pictures with the symmetrical balance between left and right side in 3 views (front, semi 45 degrees, and side view) sent by attached jpeg files with a reasonable resolution, recommended file size (350-700 KB per file).
Example pictures in variation of angle for FFS evaluation
Face - Front view
Face - Semi 45 degree view
Face - Side view
Face - Base view
STEP 2: Booking the surgery date
When you are ready to book your surgery, we recommend you inform your preferred month of surgery so we can propose you a date.
Once the surgery date is mutually agreed upon, the 20% deposit must be settled within seven (7) days by international wire transfer.
If we do not receive a response or deposit within 7 days, your surgery date might need to be rescheduled if the agreed date has been reserved by others.
STEP 3: Complete the required laboratory tests
You are required to have the lab tests done within 30 days prior to your surgery date.
Please note that our medical team do not accept the old laboratory reports done more than 30 days prior to the surgery.
Please send the lab reports & x-ray image & referral letter/medical clearance (if needed) to our office in JPEG or PDF format as soon as you have the reports in hand. Ideally the medical team needs to review all required laboratory reports at least 15 days before your surgery date.
Your safety is our utmost priority so it highly advised that you follow the timetable given above so that the medical team is aware of your most recent health condition. Some or all the lab test/s may also be repeated at WIH International Hospital with a corresponding fee. This will be confirmed by the medical team. For the COVID-19 related requirement, please send us an e-mail so we can send you the most current information.
The required standard laboratory tests based on the patients’ age are:
Lab tests for patients age under 42 years old
1. CBC (red blood cell & white blood cell and platelet count)2. Anti HIV 3. Cr (Creatinine) 4. PT and PTT (We require both results of PT and PTT) 5. FBS (fasting blood sugar) 6. Digital chest X-ray image including report from radiologist
Lab tests for patients age 42-60 years old
1. CBC (red blood cell & white blood cell and platelet count)2. Anti HIV 3. Cr (Creatinine) 4. PT and PTT (We require both results of PT and PTT) 5. FBS (fasting blood sugar) 6. Digital chest X-ray image including report from radiologist 7. Electrocardiogram (EKG graph and interpretation from a cardiologist)
Lab tests for patients age over 60 years old
1. CBC (red blood cell & white blood cell and platelet count)2. Anti HIV 3. Cr (Creatinine) 4. PT and PTT (We require both results of PT and PTT) 5. FBS (fasting blood sugar) and HbA1C 6. Lipid profile 7. Liver function test 8. Digital chest X-ray image including report from radiologist (for both front and side views) 9. Electrocardiogram (EKG graph and interpretation from a cardiologist) 10. Exercise stress test (EST) including the interpretation from cardiologist
X-ray requirements for facial feminization surgery
For those who schedule for Forehead / Brow bone contouring or jaw contouring or chin contouring surgery, Skull x-ray series which are: front view (AP view) and side view (True lateral view) need to be added to the normal lab requirement for your age. Please note that the top of skull and lower border of chin are necessary to be included in the X-ray film or digital image.
Example of Chest X-ray (Front view)
Example of Skull X-ray (Front view)
Example of Skull X-ray (Side view)
Step 4: Finalize your surgical fee
The recommended method is the international wire transfer which should be done not later than 4 weeks before travelling, this is the safest way to finalize your remaining fee and provides our office sufficient time to track your wire and confirm you with our local bank receipt before you travel to Thailand.
There are 2 alternative methods of payment to settle your remaining balance which are cash and traveler checks. For cash, we accept bank notes in only 4 currencies which are USD, AUD, EURO and THB).
All foreign bank notes must be in perfect condition. It must not be folded, stamped, stained, no writing marks or tears.
We will use the latest currency exchange rate (on the consultation day) from Kasikornthai bank to convert Thai Baht to your currency.
For USA patients or patients who would like to settle the payment in USD bank note, please be aware that
1. We do not accept the U.S. dollar bills with a series older than the 2000.
2. We accept only $20 USD bill or larger bill.